General Terms of Use

The Website is freely accessible to any User with an Internet connection. Maison Château LAGUIOLE® endeavors to guarantee continuous access to the Website, 24 hours a day, 7 days a week. However, it cannot guarantee that the Website will function without interruption or error. Access may be temporarily suspended for maintenance operations, updates, or due to circumstances beyond the control of Maison Château LAGUIOLE®. The latter cannot be held responsible for any direct or indirect damages resulting from such interruptions. The User may access the "MCL Atelier 3D" service from the Website, which allows them to customize and/or configure certain products in 3D. The use of this tool may require specific updates, which may cause temporary interruptions. Maison Château LAGUIOLE® does not guarantee the complete absence of malfunctions related to this tool and disclaims any liability for any direct or indirect damages that may result. The User is responsible for their computer equipment, Internet connection, and associated costs to access the Website. The User may report any malfunction to Maison Château LAGUIOLE® via the contact details provided on the Website.

The User agrees to use the Website in a reasonable manner and in compliance with these Terms of Use as well as applicable laws and regulations. Any abusive, malicious, or harmful use of the Website is strictly prohibited. The User agrees not to: • Access or attempt to access the Website or its systems without authorization. • Disrupt the operation of the Website or overload its infrastructure. • Infringe upon the rights of Maison Château LAGUIOLE® or other Users. In the event of a breach of these commitments, Maison Château LAGUIOLE® reserves the right to suspend or terminate the User's access to the Website.

Certain features of the Website require the creation of a customer account. During registration, the User agrees to provide accurate, complete, and up-to-date information. Login credentials, including username and password, are strictly personal and confidential. The User is solely responsible for their management and use. Any activity carried out from their account is presumed to have been performed by themselves. Maison Château LAGUIOLE® disclaims any liability in case of fraudulent use of the User's credentials. In case of loss, theft, or suspicion of unauthorized use of credentials, the User must immediately change their password and inform Maison Château LAGUIOLE® via the contact details provided on the Website. The User is solely responsible for any harmful consequences resulting from the voluntary or involuntary disclosure of their credentials to third parties. It is their responsibility to take all appropriate measures to ensure the security and confidentiality of their login information.

This Website, as well as all its elements – including texts, images, graphics, videos, logos, trademarks, models, trade names, structures, databases, source codes, interfaces, designs, and in particular the 3D configuration tool and its visual renderings – are the exclusive property of Maison Château LAGUIOLE® and are protected by intellectual property law. Any reproduction, representation, modification, adaptation, publication, transmission, or exploitation, in whole or in part, of these elements, by any means whatsoever, without prior written authorization from Maison Château LAGUIOLE®, is strictly prohibited and constitutes an act of infringement subject to civil and criminal penalties. The use of the 3D configuration tool or product customization is exclusively reserved for personal use in connection with an order on the Website. It does not confer any right of ownership, exploitation, or reuse of the models, configurations, or designs generated, which remain the exclusive property of Maison Château LAGUIOLE®. Any fraudulent use of the Website or its features, including the 3D configuration tool, engages the liability of its author and may be subject to legal proceedings.

Links from the Website to third-party sites: The Website may contain links to external sites. As these third-party sites are not under the control of Maison Château LAGUIOLE®, it cannot be held responsible for the content of these sites or any damages resulting from their use. Links to the Website from third-party sites: Any hyperlink to the Website must be previously authorized by Maison Château LAGUIOLE®. Maison Château LAGUIOLE® reserves the right to request the removal of any link that may harm its image or interests.

Maison Château LAGUIOLE® endeavors to ensure the accuracy and updating of information published on the Website, but cannot guarantee the absence of errors or omissions. The use of information on the Website is at the User's sole responsibility. The User agrees not to use the Website for fraudulent or illegal purposes, and not to disrupt the proper functioning of the Website through hacking attempts, viruses, or other malicious actions. In case of abuse, Maison Château LAGUIOLE® reserves the right to suspend access to the Website for any User who violates these Terms of Use.

Maison Château LAGUIOLE® reserves the right to implement any technical or legal measure to protect the Website and its content, including: • Anti-copy devices, digital watermarks, feature limitations; • Fraudulent use detection systems, as well as access restriction or account suspension measures. Any attempt at reverse engineering, data extraction, data capture, or circumvention of these devices, particularly for competitive or commercial purposes, may result in legal proceedings.

Users' personal data is processed in accordance with the Privacy Policy, accessible on the Website. The User has the right to access, rectify, erase, port, limit processing, and object to their personal data, which can be exercised by contacting Maison Château LAGUIOLE® at the following email address: [email protected].

The Website only uses cookies strictly necessary for its operation and a cookieless audience measurement, in accordance with the Cookie Policy, accessible on the Website. An information banner is shown on your first visit. As the Website sets no cookies subject to consent, you can manage strictly necessary cookies via your browser settings.

Maison Château LAGUIOLE® retains data collected during use of the Website (including connections, browsing, and downloads) as evidence. This data, archived on a reliable medium, includes IP addresses and connection information of devices accessing the Website.

These Terms of Use may be modified at any time by Maison Château LAGUIOLE®. The version in force is the one available online at the date of use of the Website. The User is invited to consult the Terms of Use regularly. The failure to claim the application of any provision of the Terms of Use or to acquiesce to its non-performance, whether permanently or temporarily, cannot be interpreted as a waiver of that right. If any clause of the Terms of Use is declared null, it shall be deemed unwritten but shall not invalidate the Terms of Use as a whole.

These Terms of Use are governed by French law. In the event of a dispute, and failing amicable resolution, the competent courts shall be those of the jurisdiction of the registered office of Maison Château LAGUIOLE®.