Privilege Member Program
Guarantee the authenticity of your Château LAGUIOLE® and benefit from a lifetime warranty.
Register my Château LAGUIOLE®
The Privilege Member Program
In the gift box of each Château LAGUIOLE® knife and sommelier corkscrew, you will find a member card with a QR code that guarantees your product's authenticity and grants the lifetime warranty.
Eligibility: only Château LAGUIOLE® products purchased after January 1, 2018, directly from Maison Château LAGUIOLE® or an authorized retailer, are eligible.
How do I register my product?
- Scan the QR code on the back of your member card.
- Fill in the requested information.
- You receive a registration confirmation email.
You have 2 months from the date of purchase to register your product and benefit from the lifetime warranty.
Cannot scan the QR code? Submit your request via the website's repair/warranty form, or by mail to GUY VIALIS, 860 Chemin de l'Étang, 63550 Saint-Rémy-sur-Durolle, France.
Conditions
The lifetime warranty is reserved for natural persons. Product registration is required to benefit from it. Without registration, only the legal warranty applies.